How can I get help and join the MatCraft community?

MatCraft has an active community of materials scientists, ML practitioners, and engineers. Here are all the ways to get help and connect:

GitHub Discussions

The primary forum for questions, feature requests, and community interaction is GitHub Discussions. This is the best place for:

• Usage questions and troubleshooting
• Feature requests and design discussions
• Sharing your optimization results and case studies
• Connecting with other users working on similar materials

Bug Reports & Issues

If you encounter a bug, please open an issue on the GitHub issue tracker with:

• Your MatCraft version (materia —version)
• A minimal reproducible example
• Relevant log output

Documentation

Comprehensive documentation is available at matcraft.ai/docs, including:

• Getting started tutorials
• API reference (auto-generated from source)
• YAML configuration schema reference
• Domain plugin guides for each of the 16 supported materials

Discord

Join our Discord server for real-time chat with the community and maintainers. We have channels organized by topic: #general, #optimization-help, #domain-plugins, #show-and-tell, and #contributing.

Office Hours

The core team holds monthly virtual office hours (first Thursday of each month, 11am ET) where anyone can ask questions, demo their work, or discuss upcoming features. Recordings are posted to our YouTube channel.

Enterprise Support

Paid plans include email support with guaranteed response times. Enterprise customers receive a dedicated Slack channel and access to the engineering team for custom integration assistance. See our pricing page for details.